Customer Satisfaction
TEMPUR® owners are on average more satisfied than owners of other mattress brands.*
*Based on interviews conducted with over 31,500 mattress owners in 17 countries from 2016-2018, calculated by comparing the average top satisfaction scores of Tempur mattress owners across all 17 countries with the closest competitor's average top satisfaction scores in each country. Closest competitor means the nearest competitor based on the interview scores only.
At Tempur®, we strive to create products that consistently provide deeply refreshing, restorative sleep. We hope that our owners sleep so well, that they not only look forward to going to bed each night, but that they tell their friends and family about how well they sleep on our products.
To ensure that Tempur products continue to meet our high demands and the needs of our owners, we keep track of just how satisfied people really are with our products. MyPerfectFit captures unscripted testimonials from real owners. View testimonials at myperfectfit.tempur.com or follow us on Facebook. We were happy to find that Tempur owners are on average more satisfied than owners of other mattress brands, rating higher on consumer satisfaction than its closest competitor. The survey also revealed that:
TEMPUR® owners are on average more likely to recommend Tempur to others versus owners of other mattress brands.*
*Based on interviews conducted with over 29,000 mattress owners in 17 countries from 2016-2018, calculated by comparing the average top likely to recommend scores of Tempur mattress owners across all 17 countries with the closest competitor's average top likely to recommend scores in each country. Closest competitor means the nearest competitor based on the interview scores only.